https://www.billhogg.ca/4-essentials-every-employee-needs-to-deliver-exceptional-customer-service/ Stimulating change that excelerates passion, productivity and profits! Wed, 15 Jul 2020 23:00:17 +0000 hourly 1 https://wordpress.org/?v=6.5.5 https://www.billhogg.ca/4-essentials-every-employee-needs-to-deliver-exceptional-customer-service/comment-page-1/#comment-63022 Wed, 15 Jul 2020 23:00:17 +0000 https://www.billhogg.ca/?p=1517#comment-63022 Great blog, this was an excellent reminder of what is needed for an employee to thrive in a customer service role. The traits you listed may seem basic, but they are vital to improving the customer experience and helping businesses grow. I would encourage everyone to brush up on their customer service skills by holding regular customer service training sessions for their team instead of just delivering training during an onboarding period. This will allow everyone to grow and improve essential customer service skills that really impact the level of service they provide.

]]>