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Leadership That Excelerates Performance
Are you ready to move beyond incremental improvements and take your business to new heights?
Are you ready to implement the leadership principles that inspire high-performance teams and excelerate performance and productivity with leaders and employees -- that create long-term, profitable relationships with your customers?
Bill is the "just do it" guy who has walked in your shoes.
Call Bill when you’re ready to:
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hear the straight goods | |
super-charge sales growth |
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achieve sustainable, breakthrough results | |
build high velocity referral techniques |
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shatter the ceiling of the status quo | |
win rave reviews from employees, customers and clients |
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fire up company ambassadors | |
inspire & reward high impact performance and productivity |
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implement profit-rich strategies | |
implement your no-excuse leadership development toolkit |
Bill is recognized as the Performance ExceleratorTM because of his uncanny ability to create profound change and deliver extraordinary results with the most demanding organizations.
If you are ready for a profound shift in your team's mindset -- you are ready for Bill Hogg.
Much has been written about the need for communicating with employees. People are often put in charge of internal communications and spend their time creating newsletters and memos that get sent far and wide informing folks about what is going on in the organization.
In May 2007, Ranjay Gulati (Michael Ludwig Nemmers Distinguished Professor of Strategy and Organizations at Northwestern University’s Kellogg School of Management), wrote an article for the Harvard Business Review entitled “Silo Busting: How to Execute on the Promise of Customer Focus”.
When discussing the “How to’s” of building an engaged culture, we hear lots of talk about “reinforcing the positive” and “catching people doing things right”, but what happens when people are doing things wrong and we need to provide corrective direction. Specific steps need to take place to get the person moving in the proper direction while still keeping them positive and motivated.
Most people, when they are honest, answer a, b or even c. But if you answered d, are you really working for your customers, or just paying lip service to it?
Employee engagement and exceptional customer service play a critical role as a competitive advantage in the business landscape. Great customer service built on a foundation of high employee engagement isn’t a revolutionary concept. More companies are recognizing just how important a deliberate and intentional customer-focused culture is, but few companies do it well. Here are 12 simple steps to ensure your organization is maximizing this important competitive advantage.
